Printing & Download Settings

The Printing & Download settings page allows you to configure batch file generation behavior, line-item sorting rules, weight units, refund update logic, and multi-currency display options.

Bulk Download Options

Configure how exported documents are packaged when downloading multiple orders at once:

• Bulk download: Choose the file packaging format for multi-document downloads:
• Download as a serial PDF file: Combines all selected orders into a single, multi-page PDF document.
• Download as a compressed ZIP file: Packages each document as an individual PDF file inside a .zip archive.
• Downloaded filename:
• Download filename with prefix and suffix: Enable to automatically apply standardized prefix and suffix tags to output PDF filenames.

Item Display Preferences

Control how product line items and physical attributes render inside your printed document tables:

• Sort items by: Select the sorting order for product line items on printed documents:
• Default: Maintains the original line-item order from the Shopify checkout/order record.
• Title: A to Z: Alphabetical order by product title.
• Title: Z to A: Reverse alphabetical order by product title.
• Price: Low to High: Sorts line items ascending by unit price.
• Price: High to Low: Sorts line items descending by unit price.
• Prefer weight unit: Choose your preferred weight unit for product line items (grams, kilograms, ounces, or pounds).

Refund Generation Settings

Manage how dynamic refund documents and updated invoices are calculated and generated:

• Refund generation trigger: Select the order event that initiates a refund document build:
• Refund created: Generates the refund document when a refund record is logged.
• Transaction created: Generates the refund document when the underlying payment transaction is processed.
• Automatically update invoice after refund: Toggle to automatically update original invoice totals whenever a refund is processed. When disabled, the invoice retains its original pre-refund totals.

Currency Display

Configure multi-currency behavior for international orders:

• Print currency: Choose which currency format is rendered on printed documents for multi-currency orders:
• Presentment currency: Displays monetary amounts in the customer's local checkout currency.
• Shop currency: Displays monetary amounts converted into your store's primary base currency.